The Aryavarth Express
Agency (New Delhi): The Secretary of the Department of Pension & Pensioners’ Welfare (P&PW), Shri V. Shrinivas, announced the integration of pension portals of all pension disbursing banks into the Integrated Pensioners’ Portal during the launch ceremony of the Bank of India’s portal on April 26, 2024. This initiative is part of a broader effort to ensure ease of living for pensioners through digital empowerment.
The Integrated Pensioners’ Portal now includes portals from five banks, enabling pensioners to access services from a single window. This integration facilitates various pension-related processes including the submission of life certificates, pension slips, and Form 16, all consolidated on one platform.
The Bhavishya platform, mandated for all central government departments since January 1, 2017, supports the end-to-end digitization of pension processing from the filing of retirement papers online to the issuance of the Pension Payment Order (PPO) in electronic format, which is then stored in Digilocker. Currently, the system is successfully implemented across 98 Ministries/Departments, involving 870 Attached Offices and 8,174 Drawing and Disbursing Officers (DDOs).
The Department of Pension & Pensioners’ Welfare, which developed the Bhavishya system, was awarded 3rd Rank for its service delivery at the NeSDA Assessment 2021 among all Central Government e-Governance Service Delivery Portals.
The integration process, which has already been completed for major banks such as SBI, Bank of Baroda, Punjab National Bank, and Canara Bank, aims to resolve common issues faced by pensioners. These include changes of bank details, tracking the status of life certificate submissions, and accessing pension receipts.
